Current and Former employees may now request service records and other forms, such as Public Student Loan Forgiveness forms, through the AISD website at https://www.austinisd.org/hc/service-records-request. Please allow 30 days for processing of service records.

If you have other service record-related questions, please submit them using Let's Talk!

In an effort to provide a more efficient system for employment or income verification, Austin ISD now uses Experian (formerly known as uConfirm). This process provides instant, automated employment and income verification for Austin ISD staff. Whether it’s for refinancing a mortgage, renting an apartment, buying a car, or applying for a VISA, Experian provides quick and accurate verification at no cost to the employee.

Click here to view the instructions - Use the bottom section "Do you need a copy of your own report?"

http://www.experianverify.com/

All questions: verify.support@experian.com

Social Service Requests: verify@experian.com

Employment Verifiers

Creditors who require proof of employment or income should visit http://www.experianverify.com/. 

Click here to view the instructions.

If you have questions regarding the district's new process for verifying employment or income, please submit them via Let's Talk!

What's the process to submit a resignation or retirement?

• Login to the Frontline ERP by clicking on the tile in the AISD portal dashboard. 
• Click on My Service Center. 
• Click on My Employment Records and select My Employee Resignation.
• Complete all fields with a Red Asterisk. Position Information will display in the Position Information Window.
• If you wish to submit your notice, click on the Submit button. Review the information and click the OK button.

Click here for more detailed information.

How do Benefits work once I resign/retire?

Below is important information regarding benefit coverage for employees planning to resign or retire from Austin ISD on or after May 24, 2024.

If you notify Talent Strategy of your resignation or retirement by May 10, 2024, your benefit coverage will be automatically extended through August 31, 2024. 

• Employees resigning or retiring in May with this extended benefit coverage will have a double deduction of premiums taken from their July paychecks to cover the additional month of coverage.
• Employees resigning or retiring in June with this extended benefit coverage will have a triple deduction of premiums taken from their June paychecks to cover the additional months of coverage.
• If you wish to end your benefits coverage prior to August 31, 2024, please complete the form and let us know.

If you submit your resignation or retirement notice AFTER May 10, 2024 employee benefit coverage will end the month of your last regular paycheck.

⚠ All Flexible Spending Accounts (FSA) will end on May 31, 2024. ⚠ 

If you have any questions or need further assistance, please don't hesitate to contact us at benefits@austinisd.org or 512-414-2297.